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Instructional Technology Group

Labs FAQ

ITG Laptop and Multimedia Equipment Checkout Questions

Where can I check-out a laptop or other Multimedia Equipment?
We currently have four locations which provide laptop and multimedia equipment checkout services:
  • City Union (laptop checkout) 472-1040
  • East Union 3rd floor East Union (laptop checkout) 472-8014
  • Henzlik in the IDC, Henzlik Hall (laptop and multimedia equipment checkout) 472-5971
How do I checkout a laptop or multimedia equipment?
Currently-enrolled UNL students only… Proceed to the laptop or multimedia checkout station, then:
  1. Provide two forms of Government photo ID (one MUST be a valid NCard)
  2. Sign and initial all paperwork
  3. Return all equipment by the due date and time to avoid significant late fees
How much does it cost?
This is a free service provided to currently-enrolled UNL students who pay the Student Technology Fee. However, if the laptop is turned in late, late fees will apply. They are a strict $21 for every 24-hours the laptop or multimedia equipment is late.
What are the rules?
There are a variety of rules which apply when checking out a laptop computer.
  • Make sure you read the sign-out agreement form carefully before signing and initialing it
  • You are responsible for the full replacement value of any equipment that is stolen, damaged
    or lost while it is checked out to you.
  • You may not checkout equipment for other students, non-students or suspended users.
  • You must return the laptop by the due date and time stated on the receipt that you sign and initial.
    A strict $21 per day late fee applies for all equipment.
  • Laptops or multimedia equipment not returned in a timely manner as described in the sign-out agreement
    form will result in hefty late fees, a hold on your registration, notification of law enforcement authorities, etc.
What are those late fees, again?
$21 for every 24-hours past the due date and time that the laptop or other multimedia equipment is not turned in.
Well, what if I have some sort of a technical problem?
Ask the on-duty lab consultant, or:
  • Call the checkout station, at:
    • City Campus Union—472-1040
    • East Union—472-8014
    • Henzlik—472-5971
  • Call the Labs Manager, at 472-5879
  • Fill out and send in a Labs Problem Report
  • Call the Information Services Computer Help Center, at 472-3970
Where can I use the wireless networking capabilities on City Campus or East Campus?
Networking provides maps to all accessible wireless access points on both City Campus and East Campus.
What if I want to use a laptop in a location currently without wireless networking?
You will only need wireless networking if you plan on doing E-mail, Internet browsing or any other network-related activity. Most UNL buildings now have wireless networking. Normal word processing does not require network connectivity. But let's say you are too far away to receive signals from a wireless access point. You can still plug an Ethernet cable into the laptop and any live dataport on the wall for wired networking. Here are the steps involved:
  1. First, turn off the laptop computer
  2. Connect the network cable between the network port on your computer and a live dataport on the wall
  3. Restart the computer

General Lab Questions

How can I get a job in the labs?
Fill out an application, found on the Labs Employment Page
Who can I call, to find out if my application has been received?
We review all applications and E-mail those individuals who meet our requirements and can work the hours we have available. Please, Do Not Call regarding your application status. If you do not get an email from us, that means that your available hours to work do not match our current vacancies. We will keep your application on file for future reference.
How can I recommend improvements in the labs?
Please send an E-mail to the proper Lab Manager
What should I do if I discover a hardware or software problem in an ITG computer lab?
If there is a lab consultant on duty, please report it directly to them. Otherwise, please fill out a Labs Problem Report, or call the Information Services Computer Help Center at 472-3970.
What do I do if a Lab printer I am using doesn't work properly?
Sometimes a Lab printer may need paper or toner replacement, or a software adjustment. If there is no consultant on duty, please call the Labs Storeroom at (472-5220) and request this service. You can also send in a Labs Problem Report. For Uniprint refund requests, please visit the Uniprint Web site.