Frequently Asked Questions
How do I transfer files from my office computer to the computer that is in the classroom?
We highly recommend our new secure file server! It is the quickest, most reliable means of file transfer. USB storage devices are also very convenient! Not all of our classrooms are equipped with CD drives. If you plan on using media on CDs, please check your classroom to see if a CD drive is available. Click here for more information on accessing the server as well as other recommended media!
Can I show a presentation from my laptop in the classroom?
Your ITG supported classroom is already equipped with a connection that allows you to show presentations in the classroom directly from your laptop. For your convenience, we have created a handy PDF document that explains how to get started. Click here to view the document, print it and take it with you to your classroom.
Technology and I don't seem to get along. Is there any multimedia training available?
Multi Media Classrooms, at first glance, can be very confusing. That's why we offer training sessions to walk you through the process. If you are hesitant to use a particular piece of technology because you've never used it before, click here to send us an email. Give us your name, phone# & the building/room# where you will be teaching. A classroom specialist will be in touch with you very soon!
There is equipment in my classroom that isn't working properly. Can someone fix it?
Classroom Support is available M-F during all regularly scheduled classes, even those in the evening! If your problem is urgent, please call our help line 472 5511. Many problems can be solved right over the phone so that you may get back to your class quickly. If you have a non urgent problem or would like to meet with a Classroom Specialist regarding a classroom problem, click here to send us an email. Give us your name, phone# & the building/room# where you are teaching. A classroom specialist will be in touch with you very soon!
